week 7
Wicked problems are complex and interconnected problems that are difficult to define and require multifaceted solutions. They are prevalent in modern cities and can affect things like transportation, housing, healthcare, and social connectivity (Ghosh, et al., 2020).
One approach to addressing wicked problems is to start by doing user surveys and interviews to better understand the nature of the problem and the needs of people affected by it. Based on this input, it's possible to create user personas that represent the people most impacted by the problem (Buchanan, 1992).
Storyboarding is another tactic that can help illustrate potential solutions to wicked problems. The idea behind storyboarding is to create a visual representation of a solution that can help people better understand how it would work in practice. For example, you could create a storyboard that shows how a ride-sharing app could benefit people who struggle to access public transportation (Lindblom, 1959).
Ultimately, addressing wicked problems requires a multi-faceted approach that involves empathy, user-centered solutions, and partnerships with stakeholders (Ghosh, et al, 2020).
References:
Buchanan, R. (1992). Wicked problems in design thinking. Design issues, 8(2), 5-21.
Ghosh, T., Dawson, A., & Krishnamurthy, R. (2020). Urban transport systems: a review of present and potential solutions. Sustainable Cities and Society, 65, 102586.
Lindblom, C. E. (1959). The science of "muddling through". Public administration review, 19(2), 79-88.
Comments
Post a Comment