GROUP ASSIGNMENT 8
MADDALENA TP037733 PRINCE COURT MEDICAL CENTRE This case study explores how the design thinking process can be applied to improve Prince Court Medical Centre,through the lens of "What is," "What if," "What wow," and "What works". What is? Prince Court stands as a private healthcare facility with 277 individual beds, centrally located at the heart of Kuala Lumpur. A world-class facilities, innovative technology, and warm customer service. Their goal is to be the most trusted hospital in Asia.Their mission t o deliver excellent clinical outcomes and outstanding personalised care in a healing environment. What if? What if Prince Court Medical Centre were to partner up with other hospitals, to make deals in order to widen their recognition. Numerous new clients or patients will bring the hospital high recognition from all around Asia. Additionally, they can advertise to spread the word about their company. What wow? Prince Court Medical Centre ...